How to make your conversations more meaningful, concise and mutually satisfying
This illuminating and informative course outlines the principles of Effective Communication. It explains why our communication often fails, and how to avoid the pitfalls.
You’ll learn how to prepare for an important conversation, how to structure it, and how to deliver even the most difficult message with confidence and sensitivity.
By the end of the course, you’ll have new insights to refresh your communications; you may well be thinking, “I wish that I’d been taught this in school.”
As the different aspects are explained via our video lectures, each section is supported by downloadable exercises and other resources to help you revise and consolidate the learning.
We all know of people who can talk a lot but say very little. At the other end of the spectrum, there are those whose uttering and emails are so terse that you have trouble deciphering them.
Effective and empathetic communication requires sensitivity and lightness of touch, and you can learn how to develop all the skills you need so that others will want to engage with you and hear what you have to say.
Even difficult messages can be delivered without needless pain and unpleasant reactions. All it takes is the know-how.
This course features easily learned elements supported by practical exercises, all clearly explained by Barry Winbolt, lecturer and psychotherapist, based on his 30 years' experience of helping people to improve workplace relationships and performance in many different settings and cultures.
He’ll take you through what it means to communicate well and:
How to set the scene for maximum engagement
That your attitude comes before success
How to listen with empathy and build rapport
Why ‘less is more’ when the message is right
That you must be congruent and mean what you say
To attend to the verbal and non-verbal parts of the message
How to tell people things they might not want to hear
How to plan your message for maximum effect
How to follow up on a conversation.
The foundation for effective communication is the relationship you have with your audience. Whether it is one person or many, a brief message or an ongoing dialogue, to communicate well you must make sure your message hits the spot. This course will show you how to do it.
You will understand advanced communication concepts often not covered by formal education
The main elements of effective communication
How to make your communications 'fit for purpose'
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BARRY WINBOLT MSc. is a psychologist, therapist and coach. For more than 30 years he has advised people in many cultures on how toimprove their wellbeing and relationships to enhance the quality of their lives. Over the same period he has provided training and coaching for personal and professional development.
At Skill Boosters we work with leading subject matter experts to design, develop and deliver effective video based training for the workplace. We are passionate about delivering impactful training which helps to build productive, tolerant and inclusive individuals, teams and workplaces and which improves lives and life chances. Our courses combine video drama, expert analysis, documentary sequences and interactive study...
Indeed, an enriching experience!
The course content was insightful, engaging, and well-structured. I highly recommend this course to anyone looking to improve their communication skills.
Instructor's explanation are clear with very good video as example. Really learnt alot!
Worst course,very boring infact.
Only theories to be presented.
This course was amazing and developed my confident when communicating.
Doesn’t go into full screen mode when you turn your phone to the side. Still shows details on screen which is rather annoying.
Comprehensive and very helpful. Applied in my work and it improved the way I conveyed messages.
IT was good experience, the things which we ignore in general are really important and should be taken care of while communicating your views. good job
Yes it was good, intent of communication, summarizing the communication, confirmation that the person got the communication what you want to say. setting up empathy, rapport.
The trainer is very calm and the course is well illustrated with real life examples
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Asia
It was good to review on some of my conversation at office to reflect and have some ideas on effective communication hence forth.