Managing Employee Performance Issues In The Workplace

About This Course

A Practical Guide To Handling Employee Performance Issues For Managers and HR Professionals

Managing teams is more than just hiring and motivating hard workers. Even the best managers will encounter challenging employees who, due to poor performance or personality conflicts, are dragging down the morale and productivity of their whole team. 

This Udemy online training is designed to help equip HR professionals and managers to be able to handle employee poor performance in an effective way that aligns with the relevant legal and ethical considerations.

Performance issues can have a number of root causes. It could be that the employee is unclear on what is expected of them. It could be that they lack the skills or knowledge to do the job properly. It could be that they're experiencing personal problems that are affecting their work. Or it could be a combination of any of these factors.

Whatever the cause, addressing performance issues is crucial for any business. Not only does it impact on the quality of your product or service, but it can also affect employee morale and motivation, as well as your bottom line.

There are a few key things to keep in mind when addressing performance issues with employees:

1. Make sure you have a clear understanding of the problem. This means talking to the employee to get their side of the story and collecting any relevant data or evidence that will help you to identify the root cause of the problem.

2. Be clear and concise in your communication with the employee. They need to understand what the problem is and what is expected of them going forward.

3. Work with the employee to develop a plan of action to address the issue. This could involve additional training, setting clearer expectations, or changing the way work is allocated.

4. Follow up with the employee to ensure that the issue is being addressed and that there is improvement in their performance.

5. Be prepared to take further action if necessary, up to and including termination of employment.

Addressing performance issues can be difficult, but it's important to remember that taking action is in the best interests of your business. By dealing with the problem swiftly and effectively, you can ensure that your employees are meeting your expectations and that your business is running smoothly.

In this course, you'll learn how to avoid and resolve performance problems by setting clear expectations with your employees. You'll also learn how to give feedback that leads to positive change.

• Explain the types of performance issues that occur in the workplace, and the internal and external reasons for poor performance.

• Understand how to develop a process for handling employee performance issues.

• Be able to discuss considerations for initiating layoffs or downsizing.