Brief Summary
This course is all about understanding and improving how businesses run their processes. You’ll learn the basics of business process management and get into cool modeling techniques, all while fixing up an airport's operations. It’s pretty neat and won’t take long at all!
Key Points
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Learn fundamentals of business process management
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Explore different modeling techniques like flowcharts and BPMN
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Hands-on case study: improve airport operational processes
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Course is about 90 minutes long
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Great follow-up for 'Fundamentals of Business Analysis'
Learning Outcomes
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Get a solid grasp on business process management basics
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Be able to create flowcharts and BPMN diagrams
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Apply learning to real-world business processes
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Understand how to improve operations with practical examples
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Build on knowledge from previous business analysis courses
About This Course
Learn how to analyze, model, and improve your organization's business processes.
This course will teach you the fundamentals of business process modeling.
The course starts with an overview of business process management, then dives into modeling techniques. The course wraps up with a detailed case study on improving operational processes of an airport.
The course should take no more 90 minutes to complete.
This is a great next step for students taking "Fundamentals of Business Analysis."
UPDATE: The audio issue has been resolved! Some of you found that the last few seconds of some lectures were being cut off. Now fixed.
Manage, improve and reengineer business processes
Model processes using flowcharts, UML activity diagrams and BPMN business process diagrams
Apply their knowledge to real-world processes
Nihar R.
Excellent