Motivate, energise and inspire your people to perform at their best and get results
Want to know how to ensure your performance management conversations are motivating and energising, inspiring and effective, whether formal or informal? Then this is the course for you. In this course, we go beyond the standard advice to listen well or to set SMART goals and look at the psychology of motivation and communication to learn what really makes the difference.
The course involves watching video drama and lectures and also includes:
Learner notes and exercises for each section to enhance and consolidate learning
A short quiz at the end to check learning
Downloadable resources and web link
Video populated with written captions  to emphasise key learning points.
By studying this course, you will learn:
The importance of clarity of purpose for your conversation
How to set your conversation up to succeed
The difference between corrective and amplifying feedback
The importance of learning from success
The importance of attending to your emotional state in the conversation
How to use behavioural science to increase the effectiveness of performance management conversations
How learning occurs, and how to encourage effective learning
How to work with individual assets - strengths, values, experience, skills, knowledge and motivation to maximise performance potential
The place of mistakes and forgiveness in performance management
A specific performance management conversational structure and style
How to use goal-setting as a performance management tool
Seven tips for creating enjoyable and effective performance management conversations.
This course is suitable for anyone who is expected to have an impact on someone else’s performance. This could be a team leader, a coach or mentor or a human resources or learning professional. This course will help you have motivating and effective performance management conversations that really focus on building relationships, creating shared ambition and goals, identifying potential and creating great performance.
Be clear about the purpose for your conversation
Know how to set your conversation up to succeed
Understand the difference between corrective and amplifying feedback
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At Skill Boosters we work with leading subject matter experts to design, develop and deliver effective video based training for the workplace.  We are passionate about delivering impactful training which helps to build productive, tolerant and inclusive individuals, teams and workplaces and which improves lives and life chances. Our courses combine video drama, expert analysis, documentary sequences and interactive study...
Initially a social worker, Sarah built her expertise in helping people change their ways of thinking and behaviour by working in child protection. Since then she has worked for nearly 30 years with organizations from production and service sectors as well as with higher education, not-for-profit and local and central government across Europe and further afield. A chartered organisational psychologist,...
The course may be slightly rushed without enough examples.
Yes, as I had to complete Performance evaluation and my conversations were on point. This course has strengthen what I had done, especially the quality relationship with staff. However, I did mix the two feedback Corrective/Amplifying in the same conversation. This I now know not to do.
Can provide more scenarios examples
The course is very informative.
I enjoyed this course and believe it will inform my counselor/counselee formal interactions
It was a good match for me as I feel I have lost my self in daily admin and my relationships have collapse
We deal with many complex scenarios in the work place such as performance management as we may think that a person is under performing due a specific reason that we pt out there whereas the video makes us understand and go deeper than just the surface. it will be a great help with these type of conversations going forward.
The Lady was really clear in her explaining. Especially all the examples helped a lot to understand more clearly the content.
Yes it was good match for me.
Thank you
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Aziz H.
It provides some real examples in handling the conversation