Brief Summary
This course is all about transforming you into a superstar server. You'll learn the secrets to success in the restaurant biz and how to create memorable experiences that keep guests coming back for more, plus those sweet tips! Just one hour, and you're on your way.
Key Points
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Secrets of successful servers
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Creating positive guest experiences
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Importance of relationship building
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Understanding guest expectations
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Handling complaints effectively
Learning Outcomes
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Develop skills to enhance guest satisfaction
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Increase tips through better service techniques
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Build lasting relationships with guests
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Handle complaints like a pro
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Understand the business side of restaurant work
About This Course
Why is it that some servers are more successful than their collegues? Learn the tricks and tips of the best!
Do you work in a restaurant? Would like to make be a more efficient server? Great then keep reading. Seriously stop kidding yourself, there's a reason why it's always the same servers and bartenders that have the best results!
They know and do stuff that you don't. This class will teach you how you can sell more and grow your results. It's not rocket science, it's about how you make your guest feel and what kind of experience you create for them.
Take an hour of your time and watch this course. I guarantee you (there's a guarantee on these courses anyway) that even if you take away 10% into your restaurant, you will pay up the cost of this course within a shift by not being an average server.
An hour of your time with 11 videos about how to be the top dog in your restaurant. A couple of cheat sheets to follow along (you can even print it and read it in the staff bathroom during your next shift to make sure you get it!).
In this sweet hotel management training course, we'll touch on Guests' expectations, Total guest satisfaction, Human personalities, Handling complaints, Business Acumen, Tips, and tricks, etc. "It sounds boring" I hear you cry, well that's the stuff that'll fill turn you into a superstar server.
You'll learn how to provide amazing service, build relationships with everyone you serve, and understand the restaurant biz a little better. It'll make you a better server for your guests and a better employee for your boss (you know better shifts and better sections).
I'll be here to answer any questions you got. Remember the only people complaining about tips and the restaurant being quiet are the ones not making money. I've always been a top earner and enjoyed the restaurant business. Learn how now, make an investment that can give you large returns. Be smart :)
Create a better experience will help you grow your tips
Be more engaging and build rapport easily with your guests
Be a efficient server. Don't be average and expects great tips
Kanchan
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