Boost your career with our Help Desk Analyst course and earn your certification. Gain essential skills and support high-level IT services efficiently.
Get ready to boost your career with the Help Desk Analyst course! This program is all about making tech support easy-peasy, while helping you get that shiny certification to stand out in the job market.
Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate.
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs
Your primary responsibility as a Help Desk Analyst is to provide top-notch first-level support, which will require troubleshooting technical issues, supporting complex software and computer technology in a high-service environment.
Boost your career, pass the included certified elearning course, and achieve your Help Desk Analyst certification.
How to register for your exam
1. Complete the Help Desk Analyst Course
2. Once you've completed the course, email our exam department at exams@artofservice.com.au to purchase your exam voucher and sit your final exam.
3. Your exam can be scheduled online and you will receive a PDF certificate when you pass your exam.
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This certification is for any professional or company that’s looking to offer professional-grade IT support service with very little effort. Using the benefits of elearning certification, The Art of Service has helped professionals in all industries move their help desk and customer support operations to the next level. Companies that can attest to the fact that with this book and course, the name of the game is simplification.
The Help Desk Analyst Complete Certification course is built upon the idea that help desk support doesn’t have to be complicated and cumbersome.To assist an individual seeking employment as a Help Desk analyst, this program  aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology vendor or platform.
This program does assume the reader already has some technical knowledge that will be utilised in a Help Desk role. The focus of the program is on the high-level practices that are important when providing Help Desk support services, including customer service, IT Service Management and the technical activities that will be performed.
Upon completing this course you are eligible to sit the official Help Desk Analyst Certification Exam
Learn how to get employment as a Help Desk Analyst
Know how to perform duties relating to the development, maintenance and support of an organization's Information Technology
3 Lectures
7 Lectures
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7 Lectures
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What drives us? In one word? YOU You are front, center and behind every decision we make in our business. You are starting out in the IT industry You are serious about your career You need certifications on your resume to get that first interview For you we created the Foundation level courses as well as the Core Series for...
A lot of content, a lot of things I can go over and review. Good course.
The material is extremely outdated, the topics are covered very briefly, it might be of some help for beginners only. There are no workbooks, assignments, or tests after each of the sections. I'd evaluate it as a one-two-star course.
it's only a presentation nothing else. no skills learning
The course looks automated and robotic. No PDF Doc and other resource doc mentioned were provided. It looks like the course was just designed to make money off users instead of really teaching what is intended and making available the mention resources. At this stage, I am constrained to tag this a waste of my money and time
oĂłtimo...
So far the course has been informative and easy to follow.
Si, pero seria bueno que tenga subtĂtulos en español.
DeberĂan poner una plataforma para realizar prácticas virtuales no solo exámenes
no thank you
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Anthony B.
Very good instruction.