Benchmarking

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About This Course

Benchmarking can help improve the efficiency and quality of its processes, services, or products.

Benchmarking is a crucial aspect involved in quality management. Benchmarking has achieved widespread recognition and popularity across several organizations in the world and is presently considered as an effective method for promoting process enhancements and re-engineering in numerous processes and methodologies. Benchmarking is a famous strategy for identifying requirements and prerequisites and defining objectives. Benchmarking speeds up an organization's capacity to make upgrades. It is not simply about rolling out improvements and upgrades for the sake of rolling out improvements, benchmarking is tied in with adding value.

When an organization thinks about benchmarking, it should take a close look at all parts of its business, its products and services, and its procedures. Benchmarking won't work unless an organization knows itself. It has been defined by several different definitions based on perceptions, its utilization, implementation strategy and methodology. It is essentially learning from others.

It is defined as a procedure for enhancing processes of organization by persistently recognizing, understanding, and embracing exceptional practices and procedures in organization. Any person or organization that participates in open exchange of information for the purpose of learning from each other in areas of interest is known as Benchmarking Partner. The term 'benchmarking' was first coined and adopted by Xerox in 1979. Xerox's main objective was to evaluate and assess its procedures and processes, to recognize its strengths and shortcomings and adjust to continually changing market and economic situations.

Benchmarking enables you to find the shortfalls and gaps in your execution when contrasted and compared with another successful organization's processes. Benchmarking is utilized in an organization across several range of processes and methodologies.

There are four critical questions that every organization should ask itself for carrying out the Benchmarking process:

What should we benchmark?

Whom should we benchmark?

How do we perform the process?

How do they perform the process?

  • Explain What is Benchmarking

  • Explain Why Benchmarking

  • Explain What to Benchmark

Instructor

Profile photo of Management Study Guide
Management Study Guide

Management Study Guide is a complete tutorial for management students, where students can learn the basics as well as advanced concepts related to management and its related subjects.Learn management concepts and skills rapidly with easy to understand learning modules and powerpoint presentations. We offer an attractive, application focused, learning methodology which reduces learning resistance and enables quick absorption of knowledge...

Review
4.9 course rating
4K ratings
ui-avatar of Santiago Luquez
Santiago L.
1.0
1 year ago

Information looks good, but the course is very automated, not human interaction at all. Just a voice reading text.

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ui-avatar of Astha Mishra
Astha M.
1.5
2 years ago

Very Boring...........Robot Like teaching

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ui-avatar of Mehmet Ozkan
Mehmet O.
3.5
2 years ago

Kıyaslama hakkında içerik ve çerçevesi için genel bilgi paylaşımı. Nasılı hakkında fazla detay yok.

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ui-avatar of Carolynn Cavanaugh
Carolynn C.
2.0
2 years ago

The narration was very boring, the concepts were defined but it would have been better to provide examples along with the concepts - the case study at the end was too simplistic to be of any value.

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ui-avatar of Abdullah H Alnameh
Abdullah H. A.
1.5
3 years ago

Course is very simple and did not add value for me

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ui-avatar of Bastine Paul Attokaren
Bastine P. A.
4.5
3 years ago

Very Good!

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ui-avatar of Hadassa De Zen Itepan
Hadassa D. Z. I.
4.5
3 years ago

Um pouco mais curto do que eu esperava, mas com um conteúdo de fácil compreensão e de qualidade.

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